Browne & Day Achieves a 100% Pass rate
Congratulations to our Service Department, who once again have a achieved a 100% pass rate on the Workshop Quality Programme,
The Workshop Quality Programme was set up by Ford to help promote quality control in franchise workshops, its there to ensure that the work carried out to customer vehicles, is done to the highest standards possible, to ensure that all customer concerns are addressed correctly and all defects either fixed or customer notified..
All part of our drive to fix it right first time..
The programme is indepently inspected by the RAC at regular unannounced visits througout the year.